Politics is bad for the health - October 2013

Publication: Bite magazine

"Rich Kids / Poor Kids"
Freelance journalist: Chris Sheedy / THE HARD WORD
1500 words

Changes to included Medicare item numbers in the Grow Up Smiling rules are likely to cause more problems than solutions, dental specialists say. We asked the Department of Health and Ageing what they were thinking. 
New regulations announced for the Grow Up Smiling child dental benefits schedule have been accused by some thought leaders in the dental field of being a step backwards. It’s a turning back of time, they say, from a system that was leaning towards supporting preventive dentistry to one that virtually enforces invasive treatment and serious future oral health issues onto lower income families...

HR challenge: migrant professionals - Oct 2013

Publication: Knowledge @ Australian School of Business

"Are we squandering the skills of migrant professionals?"
Professional writer: Chris Sheedy / THE HARD WORD
1200 words
Australian School of Business lecturer Kyoung-Hee Yu notes that accountancy has seen a greater migrant intake than any other profession in Australia. And her research suggests that migrant accountants bring a stronger sense of professional identity to their work than local colleagues. But, all too often, migrants have negative workplace experiences. “They become disappointed and disenchanted because it is less likely that they are matched with appropriate jobs and given independent tasks or access to managerial positions,” Yu says. So what can be done to prevent this waste of potential?

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A new view of staff engagement - Sept 2013

Publication: Knowledge @ Australian School of Business

"Clear Signals: How Employee Perceptions of HR Management Drive Firm Performance"
Professional writer: Chris Sheedy/ THE HARD WORD
1200 words

Human resources management (HRM) is integral to positive organisational performance, well beyond its traditional day-to-day role in payrolls, job definitions and staffing levels, says Karin Sanders, a professor at the Australian School of Business and director of the Centre for Innovation and Entrepreneurship. The key is in how HRM is perceived within a company and its ability to communicate what is expected of employees with clarity. In industry, firms such as Mi9 position HRM within the top-level leadership to acknowledge the prime importance of its people and company culture.

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The big business of big data - September 2013

Publication: In The Black
CPA Australia

"Winning Edge"
Freelance business writer: Chris Sheedy / THE HARD WORD
Editor: Deborah Tarrant
2500 words

What does transforming a surf life saver into a Winter Olympian have to do with making businesses more competitive? Plenty, according to the proponents of big data, which is changing the face of entire organisations and industries.



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Develop your critical thinking - August 2013

Publication: New Perspectives
ANZ Global Wealth

"Thinking critically"
Professional writer: Chris Sheedy / THE HARD WORD
600 words
The development of critical thinking can make for a powerful tool when delivering financial advice.

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Sourcing info in a digital age - August 2013

Publication: New Perspectives
ANZ Global Wealth

"Information sourcing"
Professional writer: Chris Sheedy / THE HARD WORD
600 words



Word of mouth remains as powerful as ever: it's just being communicated differently. While it's no secret that social media is having a massive impact on consumers in Australia, there is little understanding among businesses as to why.

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Pleasure & pain of the hero CEO - August 2013

Publication: In The Black
CPA Australia


"Heroes at the helm"
Professional writer: Chris Sheedy / THE HARD WORD
Editor: Deborah Tarrant
2000 words




Having a leader whose name is as well known as the brand - think Richard Branson, Oprah Winfrey, the late Steve Jobs etc - can offer enormous power and great danger at once. Chris Sheedy spoke with several ‘hero CEOs’ to find out how they balance the opportunities with the risks.  

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Restaurant & chef profile - July 2013

Publication: Restaurant & Catering
Restaurant & Catering Australia

"Rock the Kazbah"
Freelance writer: Chris Sheedy / THE HARD WORD
Editor: Rob Johnson
1500 words

The Kazbah Group is in a period of frantic growth both nationally and internationally. But thanks to the infrastructure he put in place long ago, director/owner Zahi Azzi is not feeling the heat. Azzi has just returned from China where he inked a deal that will see his Kazbah empire open a new restaurant in Hong Kong by the beginning of 2015, and likely a few more soon after that in mainland China and Macau. This will add to the already impressive count of three Kazbah restaurants and two Mezbah restaurants in Sydney which, by the end of this year, will expand by another two locations. But for a man who is already managing five restaurants and overseeing the opening of three more on two continents, Azzi is surprisingly composed. He wasn’t always this way...

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When customers get angry - July 2013

Publication: In The Black
CPA Australia

"Stop their pain becoming your pain"
Freelance journalist: Chris Sheedy / THE HARD WORD
Editor: Deborah Tarrant
1200 words

Customers whose complaints are ignored can seriously damage a business if they become enraged.

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The power of persuasion in business - June 2013

Publication: In The Black
CPA Australia

"Convincing Argument"
Professional writer: Chris Sheedy / THE HARD WORD
Editor: Deborah Tarrant
1200 words

Everyone depends on persuasion to get a message across, develop relationships and sell products. A US academic has uncovered the key attributes of the successful persuader.

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Hear an ABC Radio interview with Chris Sheedy on the topic of persuasion
 

Business stories for SMEs - May 2013

Business Lounge magazine
Australia Post

THE HARD WORD's Chris Sheedy writes business stories on a regular basis for the SME audience of Business Lounge, the online magazine and information source from Australia Post. Here are a few of his latest.

Ten ways to make a great video for your business
The research is in – online video makes a serious difference for businesses. But how do you get it right? Here are 10 tips from an expert.


How to set up an advisory board
Few SMBs have the time or resources to put together a full-time board of directors. Fortunately there’s a far easier and more economical way to make the most of the power of many great minds: an advisory board.

 

An education in Mother's Day Retail
For many businesses Mother’s Day is one of several important retail drivers each year. For Mother’s Day Stall, it’s the only time of the year! Business Lounge spoke to founder Mark Logue to find out how he makes it work.

 

Feedback for unskilled managers - April 2013

Publication: Knowledge @ Australian School of Business

"Unskilled and Unaware: Finding a Cure for Over-Confidence"
Freelance business writer: Chris Sheedy
1300 words

In a study of particular relevance to managers, Andreas Ortmann, a professor of experimental and behavioural economics at the Australian School of Business, has found that people at the lower end of the competence spectrum in any environment tend to over-estimate their talents in comparison to those around them. They are over-confident and unaware of it, a potentially disastrous combination in team leaders. But Ortmann says that with the right feedback, all but the least competent people can be calibrated to recognise their actual skills level and perform better as a consequence. And even the least competent can be helped, though it may take a lot longer.

Read the full story here

The Australian energy price crisis - April 2013

Publication: Governance, Risk & Compliance Professional

"Down To The Wire"
Freelance business writer: Chris Sheedy
Editor: Denise McNabb
1400 words

A regulator without the power to do its job and a regime that forgot its purpose - is it any wonder Australian electricity prices have risen in five years by 50 per cent. So how did it come to this? 



In business, failure is an option - March 2013

Publication: Knowledge @ Australian School of Business

"Effecting Change: How Allowing For Failure Leads to Success"
Freelance writer: Chris Sheedy
1200 words

The sustainability of an organisation, particularly in times of economic turmoil, is often seen as directly related to its ability to innovate and implement change. But how organisations perceive and react to failure – their failure orientation – is also integral to ongoing viability. According to Australian School of Business associate professor Gavin Schwarz, firms that recognise failure as a stabilising force and as a legitimate aspect of organisational survival will find this perspective can have a positive influence on the overall behaviour of their organisations and, with it, future prospects.

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The art of negotiation - March 2013

Publication: Public Accountant

"What's Your Negotiation Strategy?"
Freelance journalist: Chris Sheedy
Editor: Becky Wilson
1200 words

Successful negotiation requires finely attuned skills to ensure all parties walk away as winners. Here is how you go about it...





Personality traits of effective leaders - February 2013

Publication: Knowledge @ Australian School of Business

"Here's to the Crazy Ones: The Pleasure and Pain of the Business Maverick"
Freelance journalist: Chris Sheedy
1500 words

Bold and creative maverick leaders tend to deliver great innovations and breakthroughs. At the same time, they are highly disruptive, disturbing to work for and, by nature, definitely not team players. In business, it seems we can’t live with them and can’t live without them, as many who encountered Apple founder, Steve Jobs, have attested. New research from the Australian School of Business delves into the personality traits and risk-taking behaviour of mavericks and finds the case for understanding the visionary nonconformist, while also carefully managing those within their influence.

Read the full story here

Business stories for SMEs - January 2013

Business Lounge magazine
Australia Post

Chris Sheedy from THE HARD WORD has been commissioned to write an ongoing series of highly informative business stories for Business Lounge, Australia Post's web magazine targeting small to medium businesses.

The site is a fascinating read for anybody in business, from one-man bands to managers of departments within major organisations, as it explains detailed ideas in a simple language and demystifies usually complicated topics such as web marketing, customer data measurement, online retail issues and customer profiling.

Here are a few of his recent stories: